Taking a video selfie
Whether you’re a Vouchsafe user or referee, we may ask you to take a video selfie to help verify your identity.
Why we need a video selfie
A video selfie is one of the best ways for us to confirm your identity. It helps us:
- Confirm you’re a real person
- Prevent identity fraud by verifying you’re the same person as shown in in your photo ID
- Comply with regulations which may be needed by the organisation you’re identifying your identity to
Tips to for successful video selfies 📌
- Take the selfie somewhere with good lighting — not too dark, but not too bright 💡
- Don’t take the selfie with strong lighting behind you
- Position the device in front of your face, so that it nearly fills the oval
- Keep the device and your face still once the scan begins 🗽
- Turn your screen brightness all the way up
important
The video selfie works by scrolling up to three colours per second across the screen.
This is unlikely to trigger photosensitive epilepsy, but if you are particularly sensitive, use caution or email us at [email protected].